Tampa and Computer Problems
August 27th, 2008
The two subjects of this post are not related.
That’s pixel in her back yard in Tampa last week. Lighting courtesy of Tropical Storm Fay. Pixel was great to work with and we did several interesting things in addition to having her run around naked in her back yard.
I haven’t posted for a few days because of the computer problems. On Tuesday I went to my studio with a full day of work ahead of me…mostly editing and printing photos. I turned on the computer and it said there was a new update to install. As usual, I told it to go ahead. Big mistake this time. It was installing Service Pack 3 for Windows XP. After the install my computer would not even boot up. Just a black screen. So I lost that day of work for the most part.
After getting home I sent a message to Microsoft tech support about the problem. Yesterday, as promised, there was a response to my message. Of course, the response was nonsensical and of no help at all. But it did have a link to tech support which offered free chat support for SP 3 problems. I took my laptop in to the studio, hooked it up to the internet connection there and tried the chat support. I ended up spending the entire afternoon in chat with an excellent tech support person who worked through the problem and got SP3 uninstalled so my computer will work again. They also sent me an e-mail with install instructions. I think I’ll wait a while before I try that, though. I just don’t have time for this right now.
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